Privacy Policy

1. Who We Are

Neural Wealth Switch ("we," "us," or "our") operates the website neuralwealthswitch.com and provides digital audio products and related content. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

2. Information We Collect

Information You Provide Directly

• Name and email address — collected at checkout to fulfill your order and send product access
• Billing information — processed securely by Stripe; we never store your full card number
• Communications — any messages you send to our support team

Information Collected Automatically

• IP address and browser type — for security and analytics
• Pages visited and time spent — via standard web analytics
• Cookies and similar technologies — see Section 5 below

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your purchase
• Deliver your digital product and any bonuses
• Send transactional emails (order confirmation, product access)
• Respond to customer support inquiries
• Improve our website and product offerings
• Comply with legal obligations
• Send marketing communications (only with your consent; you may opt out at any time)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data under the following legal bases:

• Contract performance — to fulfill your purchase
• Legitimate interests — to improve our services and prevent fraud
• Consent — for marketing communications
• Legal obligation — to comply with applicable law

5. Cookies

We use cookies and similar tracking technologies to operate our website and measure advertising effectiveness. These include:

• Essential cookies — required for checkout and session management
• Analytics cookies — to understand how visitors use our site
• Advertising cookies — including the Meta (Facebook) Pixel, which helps us measure ad performance and show relevant ads on Facebook and Instagram

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

6. Third-Party Services

We share your information with trusted third parties only as necessary to operate our business:

• Stripe — payment processing (Stripe Privacy Policy)
• Meta (Facebook) — advertising and analytics
• Resend / email providers — transactional email delivery
• Cloudflare — website hosting and security

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Purchase records are retained for a minimum of 7 years for tax and legal compliance. You may request deletion of your account data at any time (subject to legal retention requirements).

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email us at support@neuralwealthswitch.com. We will respond within 30 days.

9. Children's Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit and secure, access-controlled storage. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@neuralwealthswitch.com
• Website: neuralwealthswitch.com